Shipping policy
Shipping Policy
Order Processing
Orders are prepared and processed within 1 to 7 business days after confirmation.
Please note that processing times may vary during peak periods, promotions, or holidays.
Estimated Delivery Time
After dispatch, delivery typically takes between 5 to 25 business days, depending on the destination and shipping conditions.
Possible Delays
We aim to deliver all orders within the estimated timeframe; however, delays can occur due to circumstances outside of our control, such as:
- International customs procedures
- Shipping carrier disruptions
- Weather conditions
- High order volumes
These situations may extend delivery times and are not the responsibility of our store.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email, allowing you to follow your package throughout the delivery process.
Shipping Address Responsibility
Customers are responsible for providing accurate and complete shipping information at checkout. We are not liable for delays or losses caused by incorrect addresses.
Delivered Packages
If a package is marked as delivered by the carrier, we cannot be held responsible for loss or theft. In such cases, please contact the shipping provider directly.
Customs Fees & Taxes
For international orders, customs duties, taxes, or import fees may apply and are the responsibility of the customer.